Privacy Policy

OVERVIEW

This Privacy Policy explains how NoorPharma collects, uses, stores, and protects personal data of users who visit, interact with, or use our website and services.

NoorPharma is committed to maintaining the highest standards of privacy protection, data security, and transparency in all data handling practices.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Owner and Data Controller

NoorPharma acts as Data Controller responsible for processing personal data collected through this website.

Information We Collect

We collect different types of information to provide and improve our services:

1. Personal Information

• Full name
• Email address
• Phone number
• Company or organization name (if applicable)
• Country, city, and location details

2. Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Language settings
• Access times and website activity

3. Usage Information

• Pages visited
• Click behavior and navigation patterns
• Time spent on pages
• Inquiry submissions and form interactions

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Improve website performance
• Personalize user experience
• Analyze traffic and behavior
• Maintain website security

How We Collect Information

We collect data through:

• Contact and inquiry forms
• Website browsing and user interaction
• Cookies and analytics tools
• Third-party services (hosting, analytics, email platforms)

Some data is voluntarily provided by users, while other data is automatically collected.

How We Use Your Information

NoorPharma uses collected data for:

• Responding to inquiries and business requests
• Providing pharmaceutical, nutraceutical, and manufacturing services
• Managing customer and partner communication
• Improving website functionality and user experience
• Business development and marketing communication (where applicable)
• Security, fraud prevention, and system protection
• Legal, regulatory, and compliance requirements

Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

However, we may share data with:

• Trusted service providers (hosting, IT, analytics, email systems)
• Logistics and business partners (when necessary for service delivery)
• Legal authorities (if required by law or regulation)

All third-party partners are required to follow strict confidentiality and data protection standards.

Data Security

We take appropriate technical, organizational, and administrative measures to protect your data against:

• Unauthorized access
• Loss or theft
• Alteration or misuse
• Unlawful disclosure

Despite our efforts, no system is completely secure, and users share data at their own risk.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfill purpose for which it was collected
• Comply with legal and regulatory obligations
• Support business operations and record-keeping

After this period, data is securely deleted or anonymized.

Cookies Policy

Our website uses cookies to:

• Ensure smooth website functionality
• Understand user behavior
• Improve performance and security
• Deliver relevant content

Users may disable cookies in browser settings, but some features may not function properly.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of data
• Withdraw consent (where applicable)
• Object to processing
• Request data portability

To exercise these rights, you may contact us using the information below.

Third-Party Services

We may use trusted third-party services such as:

• Google Analytics
• Website hosting providers
• Email communication platforms
• Security and anti-spam services

These services may collect limited data under their own privacy policies.

Changes to This Policy

NoorPharma reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Continued use of the website after changes means acceptance of the updated policy.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact: